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Cellphone Repair Technician

Our team of Cellphone Repair Technicians keep
our customers connected by repairing their mobile devices.? You?ll work inside a retail store and be the face
of Asurion?s in-store operations team delivering our award-winning personalized
customer resolution experience.


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What will you do?

  • Resolve
    customer issues relating to equipment problems by fixing phones, tablets and
    other consumer electronics by determining the most effective repair method.

  • Engage
    with and reassure customers to deliver outstanding customer service.

  • Meet
    or exceed key performance objectives including service and repair metrics.

  • Perform
    various inventory tasks such as counting and monitoring inventory levels.

  • Demonstrate
    Asurion?s Core Values in all interactions.


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What we
offer:



  • Competitive
    pay and benefits including health, dental, and vision.

  • Retirement
    Savings Plan

  • Paid
    Time Off

  • Tuition
    Reimbursement Program

  • Ongoing
    training to grow your skills

  • Uniform allowance

  • Subsidized cell phone plan


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If you?re a good fit
for the job, you?ll have:



  • Six
    months experience with product service support or troubleshooting electronics

  • Six
    months face-to-face customer service experience

  • Knowledge of mobile devices and operating? systems

  • High
    School diploma or equivalent

  • Strong
    oral and written communication skills

  • Strong
    teamwork and collaboration skills

  • Basic
    knowledge of Microsoft Office


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Store Location for this
job posting:


30029 HAUN RD????
MENIFEE, CA 92584
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